LiveWELL Incentives

Earn them All. Earn them Early.

Make your health a priority in 2018! LiveWELL Incentives reward teammates for maintaining or improving their physical, financial and personal health. All teammates can participate in the Incentives regardless of benefit-eligibility, however only teammates enrolled in the medical plan at the time of the payout processing date will receive the financial rewards.

Fund your Health Savings Account (HSA) with Incentives by earning up to:

  • $750 (Teammate only medical plan)
  • $1,050 (Family medical plan = insure at least one family member)

Log in to the Total Health Portal


For help with Your Total Health Portal, call the AHA help desk at 855.581.9910.

Otherwise, contact LiveWELL at 704-355-8136 or send us an email.

2018 LiveWELL Incentives Flyer

How to Get Started:

  • Health Survey – complete this short, health questionnaire to learn about your health risks and opportunities for improvement. If you completed a health survey in the past, you will be able to view your health trends. Get started on the Total Health Portal
  • Health Coaching – after you complete the Health Survey, schedule time to speak with a health coach; or participate in a health coaching alternative, including CarolinaCare One-on-One Rx prescription consultation and many other alternatives
  • Financial Health – take advantage of tools, education and resources to help you be a more informed healthcare consumer
  • Know Your Numbers – knowing important lab values can help you maintain or improve your health
  • Healthy Weight Reward – maintain or achieve a healthier weight and waist measurements
  • Family Health Incentive – be healthy together with your family


2018 Deadlines

October 5 November 6
Healthy Weight Reward LiveWELL Health Survey
Family Health Incentive Health Coaching
Know Your Numbers Labwork Financial Health / Virtual Tools

Incentives and Payout Dates

Please keep in mind the LiveWELL Incentives are paid to teammates who are on the LiveWELL Health Plan (medical insurance) at the time of payroll processing who have an active 2018 HSA.

Healthy Weight Reward
and Family Health Incentive*

Achieved and Submitted on or Before
March 2, 2018
June 8, 2018
October 5, 2018
HSA Reward Deposited After Pay Period Dated
April 6, 2018
July 13, 2018
November 16, 2018

*For teammates who are enrolled in a family medical plan

Core Four Incentives: Health Survey, Health Coaching, Financial Health/Virtual Tools and Know Your Numbers

Completed by
November 6, 2018
See below for Know Your Numbers action to
take before October 5, 2018.*
Reward Deposited
January 2019

The Core Four Incentives you earned in 2017 were reflected on your January 12, 2018 paycheck (February 2018 for teammates who are paid monthly). Pregnant, breastfeeding, underweight teammates or teammates with medical exceptions can complete a Healthy Weight Reward or Know Your Numbers Alternative/Exception Form to earn their reward.

*Labs need to be drawn by October 5, 2018, then take action with one of the Know Your Numbers options so this Incentive is shown as complete in Total Health Portal by November 6, 2018.

Important Note: Labs drawn in 2017 and within the normal range can be used again in 2018. However, you must take action in 2018 to transfer the lab values:

  • If labs were drawn by an Atrium Health provider, use the Know Your Numbers e-form
  • If labs are not visible in the Know Your Numbers e-form OR if labs were drawn by a non-Atrium Health provider, resubmit the lab values using the paper 2018 Know Your Numbers form

Core Four Important Dates

  • Early Bird Deadline: June 8, 2018. See below for more information. Refer to Early Bird Prize Drawing section for more information.
  • Normal Deadline: November 6, 2018

You will earn the $50 Bonus when you complete the Core Four by the deadline: Health Survey, Health Coaching, Know Your Numbers and Financial Health/Virtual Tools Incentives. Your HSA contribution for the Core Four and $50 Bonus will be deposited in January, 2019.


Early Bird Prize Drawing

All teammates are encouraged to complete the Core Four Incentives before the normal deadline. When you complete the Core Four EARLY, by June 8, 2018, you will be entered into a prize drawing to win one of ten Atrium Health Jackets!

If you plan to mail your Know Your Numbers form, please ensure it is postmarked by June 8, 2018 to qualify for an entry into the Early Bird Prize Drawing.


Congratulations to the Extra Early Bird Prize Drawing Winners who completed the Core Four LiveWELL Incentives by January 31:

Teammate Name  Location
Rocio Helms Patient Accounts, Airport Center
April Griffin Norwood
Dana Miles NSG Med/Surg Unit
Jane Homesley Surgical Services, CHS Lincoln
Kelly D Shirley School of Medical Technology
Amanda Smith North Tryon St
Kim H Moore Endo SouthPark
Kathleen Rising Abbey Place
Jennifer K Stone   Park Rd Maternity Education Center 


Notice Regarding Wellness Programs and Protections from Disclosure of Medical Information