Financial Health

Financial Health impacts all areas of your Health – including your physical and personal health.

The 2018 LiveWELL Incentives deadline was November 6, 2018. Financial Health incentive earned in 2018 will be paid January 11, 2019.

2019 LiveWELL Incentives launch early January.

Note: Some Financial Health educational opportunities are available through the end of 2018. In-person, classroom or individual participation after November 6, 2018 will be treated as earned in 2019 and paid in 2020.

See how to earn your reward below, plus:

Log in to Your Total Health Portal


LiveWELL 704-355-8136
Email LiveWELL

For help with Your Total Health Portal, call the AHA at 855-581-9910.


Ways to Earn Your Award

Check back in early January for the 2019 e-Learnings and Virtual Tools.

Check back in early January for the 2019 webinars.

A range of topics offered at many Atrium Health locations. View the full list of upcoming on-site classes near you:

How to Register

Log in to the Total Health Portal

Use your Atrium Health Username and Password to sign in to the Total Health Portal. On your Dashboard, find the Financial Health box. Click the “In person class registration” link. You can search current class offerings by topic or location. To sign up for a class, click the Register button. Select a day and time, then click Submit to complete your registration.

Get individual assistance from a banking partner or your own financial advisor or banker.

If you have questions about stock market trends, how to invest your retirement dollars or would like help evaluating your investments and personal finances, you may take advantage of FREE individual consultation opportunities with one of our banking partners who are certified to give financial advice. Our banking partners include Bank of America, Fifth Third Bank and Wells Fargo.

Alternatively, you may consult a personal financial advisor of your choice and earn the $100 Financial Health and Virtual Tools Incentive.

See list of 2018 In-Personal Consultations.

We are making it more convenient to meet individually with a banker or financial advisor:

  1. Individual drop-in opportunities are available. Attend a session that is relevant to you at a location that is convenient for you. Check back for the complete list in 2018.
    • After completing the consultation, you will receive a redemption code from the financial advisor. The redemption code will be provided by the banker conducting your consultation.
    • Sign in to the LiveWELL Total Health Portal within one week to submit your redemption code.
  2. OR, make an appointment to meet with a banker/financial advisor of your choice.


Alternatives to the Financial Health Incentive

If you are meeting with your own personal financial advisor/banker, who is not a banking partner, please ask him/her to sign the Financial Health Alternative Form.

You, the teammate, can fax the completed form to the number on the form or scan the form and email the form to LiveWELL.

After submitting the Financial Health Alternative Form, sign in to the LiveWELL Total Health Portal. Your reward should be visible in the Total Health Portal within 2 weeks of faxing/emailing your Financial Health Alternative Form.


After Completing Your Choice

Enter the Redemption Code for Your Financial Health/Virtual Tools Reward

When you have completed your choice, you will be provided with a redemption code.

  • Within one week of participating, log into the Total Health Portal, My Dashboard and find the Financial Health tile
  • Select "Redeem your participation code" and enter the code as directed.

Confirmation of your Financial Health/Virtual Tools Reward should appear on your Rewards page within 24 hours of entering your LiveWELL Financial Health Incentive participation code. Contact Applied Health Analytics (AHA) who manages the Total Health Portal at 855.581.9910 if you have problems logging your code or if your reward fails to appear 24 hours after code entry.

*You may participate in more than one class, webinar or video, however, you will only receive the $100 LiveWELL Financial Health and Virtual Tools reward for participating in one activity. Please remember to enter your redemption code (where applicable) within one week of participating.