Health Coaching is an excellent way to stay accountable to someone with your health goals. You can even link a Fitbit device to your Total Health Portal and set achievable goals with your coach!

Coaches can:

  • Establish goals for improved health
  • Connect you to appropriate resources within your community
  • Ensure you are earning all your LiveWELL Incentives
  • Recommend preventive care


Start your Health Coaching as early as possible. Appointments become limited later in the year.

NEW Health Coaching Alternative: 30-minute webinars. Learn more.


How to Earn the $100 Health Coaching Incentive

  • First, complete the Health Survey on the Total Health Portal
  • Schedule your first Health Coaching appointment on your Total Health Portal or call 855.438.0013 with your six-digit Employee ID # to schedule an appointment. Or participate in a Health Coaching Alternative.   
  • Coaches are available seven days per week
  • Call your Health Coach at 855.438.0013 at the appointment time you select to begin your health coaching experience
  • Once you have completed your required calls, your Health Coach will activate your Health Coaching reward in the Total Health Portal. The number of required sessions is based on your Health Survey Results and Biometric Data.


Alternatives and Exceptions to Health Coaching

Health Coaching can be delivered in a variety of ways. Here are some alternatives/exceptions to speaking with a LiveWELL Health Coach:

New! 30-minute live Webinar sessions that will fulfill the LiveWELL Health Coaching reward. A form is provided after you register and an activation code is provided for the form at the completion of the session. Two different topics are offered:

  • Know Your Numbers? Now, What? The goal of the webinar is to help you identify next steps and resources after you have learned your values for blood cholesterol panel, blood pressure and blood glucose or A1C. See available dates and register now.
  • Getting Started with Weight Loss. This webinar provides important tips and resources for successful weight loss. See available dates and register now.

MedCost Smart Starts, Maternity Education program. Pregnant teammates can participate in this as alternative to health coaching. Teammates must begin no later than 20 weeks gestation. No form is necessary. Call 800.722.2157 to participate.

MedCost Diabetes Care or Personal Care Management Program. Teammates who have been diagnosed with diabetes or facing a serious or chronic health condition may be eligible to participate. No form is necessary. Call 800.722.2157 to find out if you are eligible.

CHS CarolinaCARE One-on-One Rx. If you are taking medication(s), you can speak with a CarolinaCARE pharmacist. The pharmacist can partner with you to manage your prescription needs, assist you with planning for pharmacy benefits, make recommendations for cost effective alternatives and provide a comprehensive medication review, and more! No form is necessary. Schedule CarolinaCAre One-on-One Rx appointment.

Other Health Coaching Alternatives. Reference the Health Coaching Alternative/Exception Form for more information on Health Coaching alternatives, including:   

  • CHS Diabetes Prevention Program (DPP)
  • YMCA Lifestyle Management and Medical Referral Program
  • Weight Watchers (in-person meeting, no online)
  • Quit Smart or other tobacco cessation program completion
  • Carolinas Weight Management Center program or Weight Loss Surgery program
  • Professional counseling or coaching session
  • Mental Health First Aid, 8-hour class
  • Know Your Numbers Lab Results Review at CHS On-Site Care (labs must be drawn by CHS On-Site Care in 2018)
  • Compassion Champion (submit Compassion Log with this form)

Note: The Health Coaching Alternatives and Exceptions Form requires your program leader to complete a portion of the information requested.


Core Four

  • Early Bird Deadline: June 8, 2018. See below for more information. Refer to Early Bird Prize Drawing section below for more information.
  • Normal Deadline:  November 6, 2018

You will earn the $50 Bonus when you complete the Core Four by the deadline: Health Survey, Health Coaching, Know Your Numbers and Financial Health Incentives. Your HSA contribution for the Core Four and $50 Bonus will be deposited in January, 2019.


Early Bird Prize Drawing

All teammates are encouraged to complete the Core Four Incentives before the normal deadline. When you complete the Core Four EARLY, by June 8, 2018, you will be entered into a prize drawing to win one of ten Atrium Health Jackets!

If you plan to mail your Know Your Numbers form, please ensure it is postmarked by June 8, 2018 to qualify for an entry into the Early Bird Prize Drawing.